Most janitorial vendors offer some form of supervision—usually remote or regional. One manager might be responsible for multiple buildings, driving from site to site, catching issues only after they’ve become problems.
That model may work for small office suites. But it falls short in high-stakes, high-volume environments like manufacturing plants, distribution hubs, or public school districts. These facilities demand real-time decisions, rapid staffing adjustments, and consistent execution. You can’t get that from someone who drops by twice a week.
At McLemore, on-site supervision means leadership embedded into your operation. Our supervisors are full-time, W2 employees based in your building. They're there when your lights go on—and when they shut down at the end of the day.
Let’s talk about what supervision really does for you.
An on-site supervisor is not just a senior cleaner with a clipboard. They’re a working leader, trained to manage:
Daily checklists and scope compliance
Quality audits and real-time issue resolution
Staff attendance and shift coverage
Consumable supply levels and reordering
Safety protocols and training refreshers
Communication with your internal team
The difference? You stop acting as the middleman.
No more calling a service number. No more wondering who’s in charge.
You get one point of contact—who’s already there.
Scale creates complexity.
Larger facilities aren’t just bigger—they’re more dynamic. You have shifts that start before sunrise, activities that run after hours, and different departments with different cleanliness needs.
Without on-site supervision, these details get missed. And when they do, it reflects on your team—not your vendor.
McLemore’s supervisors make sure:
The warehouse doesn’t get skipped for the admin wing.
Restrooms get serviced on schedule, not when someone complains.
Event setups and late-night functions are staffed without last-minute scrambling.
Safety audits are prepared for, not panicked about.
It’s the difference between reacting and running smoothly.
People stay longer and perform better when they know someone has their back.
That’s exactly what on-site supervision provides—support, structure, and stability for our frontline employees.
New hires get hands-on training tailored to your site—not generic orientation
Teams know what’s expected—and what “done right” looks like
Small issues get corrected early, not left to snowball
Recognition happens in the moment, reinforcing strong habits
This leads to lower turnover, fewer service gaps, and a team that’s fully bought in.
Some vendors treat supervision as an “upgrade” or optional service.
At McLemore, it’s a non-negotiable.
Every contract includes:
A dedicated, full-time supervisor for your site
Clear coverage plans for vacations or emergencies
Performance metrics tracked via digital audits
Daily check-ins and proactive communication
Supervision embedded into your fixed-fee pricing
You’re not just buying cleaning services. You’re investing in a self-managed solution.
We hear this often—especially from education and manufacturing clients with partially in-house teams.
The answer: we collaborate, not compete.
Our supervisors work hand-in-hand with your internal leads. In hybrid models, they:
Take on the high-turnover areas (like custodial floaters or night crews)
Manage scope and documentation while your team leads special projects
Provide performance data your in-house team can’t always track
We don’t replace strong leadership. We reinforce it—with consistency, process, and full accountability.
You don’t want a vendor who only shows up to clean.
You want a partner who leads, tracks, and improves—without needing reminders.
That’s what our supervisors do. Every day.
No ghosted shifts. No rotating door of unfamiliar faces.
Just trained employees, accountable leadership, and visible, measurable results.
If you’re tired of managing your janitorial team and your actual job, let’s talk.
A simple site walk-through is all it takes to see the difference supervision makes—before, during, and after every shift.
Let’s walk your site.
Because you deserve a partner who’s present—and prepared.