1. Start With Your Scope—Not Just Your Pain Points
Most vendor transitions are triggered by problems: too many complaints, missed shifts, or staff who simply don’t show up. That’s valid—but it’s only the starting point.
To ensure a successful handoff, you need to clarify:
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What spaces need to be cleaned, and how often?
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What are your peak occupancy times and critical areas?
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Are there seasonal, event-based, or regulatory needs?
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What has your current vendor underperformed on—and why?
The goal is to define the real scope, not just what’s written in the last RFP.
At McLemore, we walk every site with you, evaluate traffic patterns, understand your shift schedules, and build a plan that reflects how your facility actually functions, not how it looked on paper five years ago.
2. Don’t Wait to Talk About Staffing
This is where most transitions go sideways.
Many vendors bid low and then scramble to staff the site post-award. That leads to last-minute recruiting, underqualified teams, or—worse—subcontractors showing up on day one.
Our approach is different.
McLemore uses W2-only labor, meaning every person we place is our employee, fully trained, and already enrolled in our Learning Management System (LMS). Before a single mop hits the floor, we’ve:
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Built your staffing model
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Assigned your on-site supervisor
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Scheduled training by shift and site
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Reviewed every scope item with your team
That’s not reactive—that’s risk management.
3. Set a Realistic Timeline (And Stick to It)
Rushed transitions are risky transitions.
You need time to communicate with stakeholders, allow for background checks and onboarding, and make room for shadow shifts and dry runs.
We recommend a 30/60/90 transition plan:
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Day 0–30: Site analysis, staffing model, and supervisor onboarding
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Day 31–60: Training, team onboarding, process testing, and walkthroughs
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Day 61–90: Full deployment, reporting setup, and KPI baseline tracking
McLemore builds this timeline into every proposal—because a stable transition doesn’t happen by accident. It happens through process.
4. Require Real-Time Reporting From Day One
If you can’t see what your new vendor is doing, how will you know the transition is working?
The right partner will provide:
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Daily cleaning checklists
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On-site supervisor communication
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Real-time status updates
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KPI dashboards with measurable benchmarks
We don’t expect you to take our word for it. McLemore clients get full access to our scope compliance system, which tracks every task and shift, down to the square foot.
It’s not just clean—it’s clean, verified, and documented.
5. Plan for the First 90 Days (Not Just Day One)
Even with great planning, the first few months of any transition are critical. Your vendor should have a plan for:
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Tracking and resolving early issues
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Adjusting staffing based on real traffic
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Reporting what’s working—and what’s not
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Communicating proactively with your team
This is where on-site supervision makes all the difference.
Because our supervisors are on location daily—not calling in from another facility—they can solve problems in real time, coach the team, and keep your internal stakeholders in the loop.
You shouldn’t have to babysit your vendor during a transition.
With McLemore, you won’t have to.
Don’t Let “Good Enough” Delay a Smart Switch
We hear it all the time:
“Our current vendor isn’t great… but we can’t afford a disruption right now.”
Here’s the truth: the longer you wait, the more time you spend managing what shouldn’t be your job.
A risk-free transition isn’t just possible—it’s our standard.
Whether you’re prepping for a new school year, consolidating sites, or looking to eliminate vendor drama altogether, we’ll meet you with a clear plan, a steady hand, and results you can measure from day one.
Ready for a Clean Break?
Let’s talk through your current situation. No pressure, no fluff—just a conversation about what better could actually look like.
📩 Let’s walk your site.
We'll show you how a calm, clean, fully managed transition really works.
